Privacy Policy

At Casino du Lac-Leamy, we understand that your trust is our top priority. We are committed to protecting your personal information and respecting your privacy while you enjoy our online casino games.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable laws and regulations, including those related to the protection of personal information.

Collection of Personal Data

We may collect various types of personal data when you:

1. Register for an account on our website or mobile app
2. Make a deposit or withdraw funds from your account
3. Participate in promotions, tournaments, or other activities on our platform
4. Interact with our customer support team

The types of personal data we collect include:

• Contact information (name, email address, phone number)
• Demographic and profile information (date of birth, location, language preference)
• Financial information (bank account details, payment method information)

Use and Disclosure of Personal Data

We use your personal data to provide you with a safe and enjoyable gaming experience. We may disclose your data to third-party service providers for:

1. Payment processing
2. Identity verification
3. Customer support
4. Marketing and promotional activities

Your consent is not required for these disclosures, as they are necessary for the provision of our services.

Retention of Personal Data

We retain your personal data for a reasonable period to fulfill the purposes outlined above. We may also store your data longer if:

1. Required by law or regulatory requirements
2. Necessary for accounting and tax purposes

Your data will be deleted upon request, unless it is necessary to maintain our records for a legitimate reason.

Security Measures

We employ industry-standard security measures to protect your personal data from unauthorized access, use, disclosure, modification, or destruction. These measures include:

1. Encryption
2. Firewalls and intrusion detection systems
3. Secure servers located in secure facilities

Access and Correction Requests

You have the right to request access to your personal data and make corrections if it is inaccurate. Please submit a written request to our customer support team, along with any supporting documentation.

Withdrawal of Consent

If you wish to withdraw consent for processing your personal data, please contact us in writing. We will no longer process your data except as necessary for compliance with regulatory requirements or retention purposes.

Children's Privacy

Our online casino is intended for adults aged 18 years and above only. We do not knowingly collect, use, or disclose the personal information of children under 18 without consent from a parent or guardian.

Changes to Our Policy

We reserve the right to modify this policy at any time without notice. Changes will be effective immediately upon posting on our website or mobile app.

By registering for an account and using our services, you agree that you have read, understand, and accept our Privacy Policy.

If you have any questions or concerns about our privacy practices, please contact us via email or phone.