Responsible gambling

As a responsible gambler, it's essential to have tools at your fingertips to help you manage your gaming activity. Casino du Lac-Leamy offers a range of features designed to support responsible play and ensure that our players' experiences are positive.

Deposits Limitations

To assist in limiting spending on gambling activities, we provide the following deposit restrictions:

• Daily deposits limits: Set daily limits for cash transactions into your account.
• Weekly deposit limits: Establish weekly limits to prevent overspending over a specified period.
• Monthly deposit limits: Schedule monthly limits for consistent budgeting.

These settings can be adjusted at any time by contacting our customer support team or accessing your online player account. It's essential to remember that deposits limits apply only when logged into the casino platform in Quebec.

Session Time Reminders

To encourage responsible gaming habits, we offer session reminders. Set a timer for 1-24 hours or choose an automatic logout function after a selected time period. This feature is designed to promote break times during gameplay and help prevent prolonged sessions that may lead to excessive spending.

Time-Outs

If you're concerned about your gambling habits or need a temporary pause, our Time-Out system allows you to:

• Select from 24 hours up to 30 days of inactivity.
• Choose an automatic logout after the specified time period.
• Set reminders for longer intervals between gaming sessions.

This feature is easily accessible via your account settings and provides valuable tools for taking breaks without losing access to your account.

Self-Exclusion

In extreme cases, our Self-Exclusion option allows you to temporarily or permanently suspend access to Casino du Lac-Leamy's online platform. This powerful tool enables individuals to break from gaming activities entirely:

• Temporary: Choose a self-exclusion period ranging from 6 months up to five years.
• Permanent: Completely exclude yourself for an extended duration, which cannot be reversed.

To ensure effective recovery and protection against problematic gambling habits, this service is only accessible after you've contacted our dedicated support team. Please allow time for processing before accessing your account again.

Help Resources

We believe in the importance of seeking additional help when needed. To promote responsible gaming practices and offer support to players who may be experiencing difficulties:

• We provide direct links to gambling helplines, counseling services, and other helpful resources.
• These external organizations specialize in providing assistance for managing problematic habits and recovering control over one's life.

Additional Safety Features

For enhanced security and account protection, we recommend:

• Using secure passwords with a combination of numbers, letters, and special characters
• Regularly logging into your account to monitor activity and prevent unauthorized access
• Reporting any suspicious behavior or concerns immediately to our dedicated support team

By leveraging these tools together with external help resources when needed, you can maintain control over gaming activities. Remember that it's essential for every player to prioritize responsible gambling practices.